Shipping policy

SHIPPING POLICY

Order Preparation Orders are prepared and shipped from our workshop in France. A preparation time of 1 business day applies before dispatch. Delivery times indicated start from the date of shipment.

Discretion All orders are shipped in discreet packaging, with no explicit mention of the contents, to protect your privacy. On your bank statement, the transaction will appear under the name SP CO Boutique.

Shipping Rates & Delivery Times

🇫🇷 Metropolitan France

  • Pick-up point (Chronopost 2Shop): from €3.90 — Free from €69 — 2 to 4 business days (€3.90 up to 1 kg · €4.90 from 1 to 2 kg · €5.90 from 2 to 3 kg)
  • Home delivery (Mondial Relay): from €5.90 — Free from €89 — 5 business days (€5.90 up to 500 g · €7.90 from 500 g to 2 kg · €12.90 from 2 to 3 kg)
  • Express home delivery (Chronopost): €12.90 — 1 business day

🌴 French Overseas Territories (Guadeloupe, La Réunion)

  • Home delivery (Colissimo DOM): from €12.90 — 5 business days (€12.90 up to 500 g · €24.90 from 500 g to 2 kg · €27.90 from 2 to 3 kg)

🇪🇺 European Union (Belgium, Luxembourg, Germany, Spain)

  • Pick-up point (Chronopost 2Shop Europe): from €6.90 — 3 to 5 business days (€6.90 up to 500 g · €9.90 from 500 g to 2 kg · €11.90 from 2 to 3 kg)
  • Home delivery (Mondial Relay Europe): from €10.90 — 4 to 7 business days (€10.90 up to 500 g · €12.90 from 500 g to 2 kg · €14.90 from 2 to 3 kg)

🇬🇧 United Kingdom — Home delivery (FedEx Regional Economy): €16.90 — 1 to 4 business days (up to 3 kg)

🇨🇭 Switzerland — Home delivery (Colissimo): from €13.90 — 3 to 6 business days (€13.90 up to 500 g · €18.90 from 500 g to 2 kg · €20.90 from 2 to 3 kg)

🇨🇦 Canada — Home delivery (Delivengo Easy): from €21.90 — 4 business days (€21.90 up to 500 g · €31.90 from 500 g to 2 kg · €46.90 from 2 to 3 kg)

🇦🇺 Australia — Home delivery (Delivengo Easy): from €21.90 — 10 business days (€21.90 up to 500 g · €31.90 from 500 g to 2 kg · €46.90 from 2 to 3 kg)

🇺🇸 United States — Express home delivery (FedEx International Economy): from €29.90 — 2 to 3 business days (€29.90 up to 500 g · €42.90 from 500 g to 2 kg · €47.90 from 2 to 3 kg)

Rates are per order. We currently ship only to the destinations listed above. Delivery times are indicative and start from the date of shipment.

In-Store Pick-Up Free in-store pick-up is available at: 2 Avenue Amphitrite, 34300 Agde (Cap d'Agde), France. Opening hours (July to mid-September): 11am–1pm / 5pm–7pm / 8pm–midnight. Outside this period, pick-up is available during Clair Obscur club opening hours.

Order Tracking A confirmation email will be sent to you when your order is dispatched.

Issue Upon Receipt If you experience any issue upon receiving your order, please contact us at boutique.clairobscur@gmail.com with your order number and the item concerned.